Family Support Partner

This position is no longer accepting applications(closed Aug 29, 2026).

Get to know Thompson!


Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.


What will you do as a Family Support Partner?

  • As a Family Support Partner in the Wrap Around -Charlotte department, you will provide education and assistance in navigating the child-serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care, etc.), support the legal guardian with gaining skill sets to complete and locate referrals.
  • A typical day as a Family Support Partner will include providing 9-12 support mentorship to legal guardians in the school, home, and community setting for 90 minutes max weekly in person or virtual building relationships with guardians in the community.
  • As a Family Support Partner, your schedule will be non-traditional, but typically around 9 am-5 pm, excluding weekends and on-call. Mentors serve their youth in person or virtually in the community in Charlotte and surrounding.

What does this position offer?

  • Starting Pay Range: $17.42-$19.47 hourly
  • Fantastic Full-time benefits…
  • 3 weeks paid time off (PTO) first year plus 10 paid holidays!
  • Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
  • 401K Match
  • Education Reimbursement
  • Referral Bonus
  • Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
  • Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
  • Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
  • Paid time off for volunteering in the community
  • Free EAP services
  • Mileage Reimbursement
  • iPhone and Laptop provided for eligible roles
  • Multiple opportunities for growth


See also

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