FHARPS- Housing Case Manager & Landlord Engagement

Olympic Health and Recovery Services (OHRS) is seeking a collaborative, recovery-oriented, and resourceful Housing Case Manager to join our Forensic Housing and Recovery through Peer Services (FHARPS) team!

The FHARPS Trueblood Housing Case Manager is responsible for providing comprehensive, strength based case management services to Trueblood Class Members housed in the OHRS Trueblood Houses. This position conducts outreach and engagement to expand housing opportunities for FHARPS participants, educates housing providers about the FHARPS program, and advocates for participant placement, helping to build a network of safe, affordable, and supportive housing options.

Salary Range: $27.72 - $36.45 per hour based on education, experience, and parity within the organization.

Schedule: Monday-Friday 8am-5pm or 8am-4:30pm

This position reports to the Housing Support Program Supervisor.

Benefits

TMBH-ASO/OHRS provides comprehensive benefits for full-time employees including medical/dental/vision plan options (many with no employee paid monthly premium depending on plan choice, and dependent coverage options), and life insurance and disability insurance options. Eligible employees participate in WA State PERS retirement plans and employees may elect additional pre and post tax deferred compensation retirement options. Employees receive a PTO package earning a minimum of 140 hours annually and 12 paid holidays. Other tax deferred options include Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA).

TMBH-ASO/OHRS is an approved Public Student Loan Forgiveness employer. We pay the fees for required DOH licenses for the position, and we offer annual professional development funds.

Find more information at www.tmbhcareers.org.

Overview of Major Responsibilities

Case Management

• Maintain an active caseload of residents living in the Trueblood Houses and deliver intensive case management services, including conducting needs assessments, developing person centered housing stability plans with the resident, supporting participants in achieving their goals, and connecting residents with services that address social determinants of health.
• Meet with participants in the OHRS Trueblood houses
• Conduct resident intakes including supportive housing and educate and inform residents about program requirements and expectations to promote housing retention.
• Support residents in developing skills to maintain stable housing, including employment, advocacy, financial education, benefits navigation, gathering essential documents, and accessing community resources.
• Conduct regular check ins and monitor participant progress, well being, and engagement, including support for individuals with acute behavioral health presentations.
• Coordinate with behavioral health providers, medical professionals, tribal programs, and other community based services to streamline referrals and enhance care.
• Build and maintain relationships with community resources, housing agencies, and system partners to support participant needs.
• Facilitate/co-facilitate house meetings and safety procedures training with residents.
• Participate in internal and external meetings, including Hospital Diversion Department meetings, FHARPS Trueblood Housing staff meetings, and meetings with DSHS and HCA.
• Collaborate with other Trueblood projects (e.g., FPATH, OCRP, FN, CHV) to provide integrated case management services.
• Maintain accurate, timely, and confidential documentation in the EHR and other required systems, including tracking participant progress, interventions, outcomes, and funds distributed.
• Ensure program compliance with Federal, State, County, and agency requirements.
• Contribute to program development, continuous quality improvement, and best practices in housing case management.
• Maintains physical security of confidential materials and assigned equipment.
• Transport participants as necessary using agency vehicles.
• Will likely enter facilities or institutions, including but not limited to local jails or hospitals.
• Promote the OHRS mission, values, and best practices in all interactions with residents, stakeholders, and community partners.
• Responsible for maintaining referral, requisition, and vendor forms, and additional documentation for FHARPS Trueblood House residents and program requirements.
• Assists FHARPS Trueblood staff with projects and tasks to support program operations.
• Collaborates, consults, and works under the supervision of the FHARPS Program Supervisor.
• Perform related work, special projects, or other duties as assigned.

Landlord Engagement

• Perform related work, special projects, or other duties as assigned
• Promote the FHARPS program and build relationships with landlords in Thurston and Mason Counties to expand housing options.
• Coordinate outreach with apartment associations, the Board of Realtors, tenant councils, and other partners to recruit landlords for FHARPS and other rental assistance programs.
• Maintain regular communication with landlords and property managers through outreach and property visits.
• Stay current on Housing Choice Voucher, Project-Based Voucher, and THA Special Population program rules.
• Complete the monthly Landlord Outreach Log, contacting at least five landlords or housing types and reporting unit details, eligibility, and costs to the FHARPS Supervisor.
• Update the Global Lease “Occupancy Tracker” as needed.
• Work with the FHARPS Housing Specialist to negotiate leases and coordinate housing placements.
• Maintain a database of available units, including locations, rents, and eligibility criteria.
• Act as a liaison between residents and housing providers to support housing retention.
• Attend community meetings and events to promote landlord engagement.
• Conduct Housing Quality Standards (HQS) pre-inspections of units.