Food & Beverage Supervisor@Dunhill Hotel, Charlotte

SUMMIT HOSPITALITY GROUP: FOOD & BEVERAGE SUPERVISOR JOB DESCRIPTION

SUMMARY: The Food & Beverage Supervisor plays an important role in running the food and beverage outlets that service the hotel. The Food & Beverage Supervisor plans and seeks business opportunities, increases property F&B revenue while assisting with managing costs, and ensures the guests are satisfied with their dining experience.

DUTIES & RESPONSIBILITIES:

· The expectations of this position require a 31–40-hour work week which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 40 per week, must be approved in advance by your supervisor.

· Advocate service excellence and teamwork to meet and exceed Guest Satisfaction benchmarks for franchisee and SHG business model standards.

· Manage F&B outlets (Restaurant, Catering, Events).

· Assess and understand local market trends and actively solicit new business and increase revenues in all areas of F&B.

· Report and record all activities regarding revenues and cost controls in collaboration with Assistant General Manager/General Manager.

· Train and mentor F&B Associates for growth and development within the values and business culture model of Summit Hospitality Group.

· Work directly with General Manager and Assistant General Manager to ensure adequate resource planning to meet the needs for staffing of F&B Associates.

· Ensure company Policies and Procedures are followed. Enforce company safety/security policies.

· Record and maintain all required customer, Associate, vendor and company reports.

· Cost control for Food & Beverage.

· Train and mentor Associates regarding performance standards and guidance for growth within the company organization.

· Attend daily operational meetings as applicable to Food & Beverage.

· Complete brand required training

· Duties are subject to change and additional responsibilities/tasks may be assigned as needed.