Forex CFD Account Manager (Fintech)
The Account Manager will promote TMGM's forex and CFD products, generate client pipelines, nurture long-term relationships, provide responsive customer service, resolve client issues, collaborate with internal teams, and expand knowledge of financial markets, FX, trading platforms, and related products.
Responsibilities
- Assist in driving sales by promoting and selling TMGM's products and services
- Identify and generate client pipelines using strong sales skills
- Build and nurture relationships with clients to foster long-term partnerships
- Deliver exceptional customer service across various communication channels
- Respond quickly and professionally to client inquiries and resolve issues effectively
- Collaborate with internal teams to ensure delivery of high-quality services to clients
- Work towards KPIs to meet or exceed sales targets
- Expand knowledge about markets, the FX industry, and TMGM's platforms and products
- Strive to achieve team and individual metrics
Requirements
- Minimum one year of experience in the Forex industry
- Previous exposure to customer-focused environments such as customer service, sales, outbound or inbound support, or consulting is advantageous
- Willingness to learn practical financial knowledge and professional skills
- Comfortable making high volumes of outbound calls and engaging with diverse buyers
- Confident communication skills or motivation to enhance communication abilities
- Strong ownership, proactive problem-solving, and a results-driven mindset
- Excellent communication abilities, including adapting approaches to suit different audiences
- Proficiency in English; Mandarin, Thai, Vietnamese, Malay, Indonesian, or Filipino is highly preferred
- Strong knowledge of financial markets, trading platforms, and related products
Benefits
- Uncapped commission structure
- Part-time and full-time work arrangement options
- Various development paths
- Top-class workspace