Forex CFD Account Manager (Vietnamese Speaking)
The Account Manager will drive sales of TMGM's products and services, generate client pipelines, build long-term client relationships, provide exceptional service across communication channels, resolve inquiries, meet KPIs, and expand knowledge of financial markets, the FX industry, and TMGM's platforms.
Responsibilities
- Promote and sell TMGM's products and services
- Identify and generate client pipelines
- Build and nurture relationships with new clients
- Deliver exceptional customer service across communication channels
- Respond to client inquiries and resolve issues
- Work toward KPIs and sales targets
- Expand knowledge of markets, the FX industry, and TMGM products
- Achieve team and individual metrics
Requirements
- At least one year of experience in the Forex industry
- Customer-focused experience in customer service, sales, outbound or inbound support, consulting, or similar fields is advantageous
- Willingness to learn practical financial knowledge and professional skills
- Comfort making high-volume outbound calls
- Confident communication skills or motivation to improve them
- Strong ownership, diligence, and problem-solving mindset
- Ability to adapt communication to different audiences
- Proficiency in English and Vietnamese
Benefits
- Competitive salary and commission structure with uncapped earning potential
- Ongoing training and support
- High-performance work culture
- Opportunities to gain valuable experience and develop professionally