Foster Care Case Manager

Provide case management services for children who are entering, re-entering, or are currently in out-of-home care through the successful placement, stabilization, and utilization of services for these children and their families, with a primary focus on permanency and safety for the child.

This position demonstrates commitment to the mission, vision, and values of the agency by engaging in respectful, cooperative relationships with customers (i.e., clients, employees, and external stakeholders); being accountable for providing services and ensuring safety to customers while empowering customers in achieving the agency’s mission.

Primary Responsibilities:

  • Responsible for making decisions in a timely manner; independently determining next steps related to client services for medical, education, social, and emotional supports; monitoring and ensuring clients receive identified, necessary resources for quality services
  • Ensure that emergency availability is provided to the child, family, and state agency via a pager system and telephone number 24 hours/7days a week.
  • Formulate permanency goals and plans for assigned clients.
  • Prepare records and documentation of all work with clients, including written assessments, treatment plans, case plans, evaluations, and termination summaries.
  • Facilitate meetings twice monthly with the biological parents, the child, and/or the caregiver in accordance with contract licensing, and or accreditation requirements. Visits with the child and caregiver must take place in the home.
  • Lead Family Support Team (FST) and Team Decision Making (TDM) meetings as required.
  • Coordinate parent/child/sibling visits as required by contract and standard.
  • Identify and coordinate linkages with community resources for clients.
  • Responsible for the client's successful achievement of outcomes and documentation of achievement progress to show the effectiveness of provided services; includes data collection and outcome measurement reporting
  • Coordinate with other Epworth child service staff, the Children’s Division, the court system, and the out-of-home care provider.
  • Attend all court hearings and prepare documents per policy and procedure.
  • Transport clients to and from appointments, FST, court, school, and moves as needed
  • Secure legal permanency for each case managed.
  • Participate in Peer Record Reviews for the Children’s Division.

Job Knowledge, Skills, and Abilities:

  • Adhere to agency rules, policies, and procedures, including attendance, program/department-specific procedures, workplace safety, code of conduct, social media, training requirements, and confidentiality
  • The ability to operate in a non-judgmental manner and to assess client needs.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, public groups, and/or clients.
  • Define problems, collect data, establish facts, and draw valid conclusions.
  • Able to make independent decisions through application of common sense, data, and knowledge gained through training and education.
  • Ability to solve problems and deal with abstract and concrete variables in situations and to synthesize information consistent with the organizational strategy and mission.
  • Strong ability to lead, organize, and plan.
  • Email, Typing, and Microsoft Word
  • While performing the duties of this job, the employee is regularly required to communicate effectively. The physical requirements of this job include: sitting, standing, walking, and climbing stairs on a regular basis; lifting up to 25lbs, pulling and/or pushing on occasion.
  • The majority of this job is performed in the community. Will need to transport clients to activities or appointments

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