Full Time Livestream Backend Support
Summary
A livestream commerce support specialist who provides backend operational and technical support during TikTok and Shopee live broadcasts, responding to viewer comments and Telegram enquiries while assisting hosts with product and promotion information.
Job Summary
We are seeking a Livestream Backend Support specialist to assist with TikTok and Shopee livestream operations by managing live viewer enquiries, providing product and promotion information, and ensuring smooth livestream execution.
Responsibilities
- Provide backend technical and operational support during TikTok and Shopee livestreams to ensure seamless broadcast
- Monitor live viewer enquiries and comments actively and respond promptly to maintain engagement
- Reply accurately and quickly to customer enquiries via Telegram to support sales and service
- Assist livestream hosts by providing detailed product information, promotion details, and order-related answers during live sessions
- Manage multiple enquiries simultaneously during peak livestream periods with responsiveness and composure
Preferred competencies and qualifications
- Film short-form videos for social media platforms to support content creation
- Edit videos for TikTok, Instagram Reels, and other social media channels to enhance livestream promotion
- Stay updated on social media content trends to contribute creative ideas and improve livestream engagement
Interested applicants may send their resume and portfolio/sample works with a recent photo to [email protected]