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Primary Responsibilities & Essential Functions
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- Ensure that each entry into the facility is a member/ member’s guest, or a guest of the facilities inn
- Greet guests or vendors and log their information in the system
- Provide a friendly greeting to people leaving, collect any passes or fees and log their information in the system
- Communicate information about the grounds in a positive manner
- Answer the phone in a polite, courteous tone
- Respond to the radio in a polite, courteous tone
- Notify leadership immediately of any incidences or extreme/unusual circumstances that could potentially harm someone or the campground or if a medical, fire or other emergency occurs
- When the office is closed, accurately complete all appropriate passes or receipts
- Direct traffic in a safe and efficient manner
- Notify office of needed supplies, cash needs, maintenance or concerns
- Provide timely information to leadership about guest’s suggestions, requests, concerns or complaints using guest comments form
- When the office is closed, utilize patrol to deliver messages, assist guests, route traffic and provide support during a medical, fire or other emergency
- Keep patrol and leadership apprised of important issues or situations by logging information in the campground communications system
- All other duties as assigned
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