General Manager (Metal Recycling Experience Required)

South Post Oak Recycling Center (SPORC) is a family-owned and operated metal recycling company serving the Houston community since 1994. SPORC purchases and processes ferrous and nonferrous metals and electronics and has built its reputation through safe operations, high-quality service, continuous improvement, community impact, and a commitment to thinking differently as the business grows.

Position Overview

The General Manager serves as SPORC’s executive integrator and strategic partner to the CEO. This is the company’s second executive seat, responsible for translating the CEO’s vision and annual business plan into coordinated execution across the organization. The role aligns cross-functional leaders, establishes accountability, resolves competing priorities, and ensures the business operates as one cohesive team.

Operations, Sales/Commercial Buying, Marketing, Customer Experience, Finance, and People functions all intersect through this role. The General Manager owns the business outcomes created across these functions, not simply the performance of the yard. Success requires executive-level leadership across commercial performance, customer experience, financial stewardship, operational excellence, organizational design, and sustainable growth.

The successful candidate will spend significant time building the plan, leading the leadership team, reviewing business performance, making enterprise-level decisions, and ensuring execution against company priorities, while maintaining enough operational presence to understand the business and lead credibly.

Executive Mandate & Key Responsibilities

• Serve as the CEO’s executive integrator and second in command, acting with appropriate decision authority and ensuring the CEO’s vision is translated into clear priorities, plans, ownership, and measurable outcomes.
• Translate the annual business plan into quarterly and departmental priorities with named owners, KPIs, milestones, and a consistent operating cadence for reviewing progress and resolving barriers.
• Lead and align the senior leadership team across Operations, Sales/Commercial Buying, Marketing, Customer Experience, Finance, and People functions so decisions and priorities support one enterprise strategy.
• Own overall business performance across operational execution, revenue and margin performance, customer experience, financial stewardship, workforce effectiveness, safety, and organizational growth.
• Provide meaningful leadership of commercial strategy, including sales and buying performance, customer acquisition and retention, pricing and margin discipline, and alignment between commercial commitments and operational capacity.
• Partner with the CEO in setting business strategy, evaluating growth opportunities, shaping organizational design, and determining the systems, leadership structure, and resources required to scale the company.
• Own the management operating structure: leadership meetings, scorecards, KPI reviews, priority tracking, issue resolution, and follow-through across departments.
• Use financial statements, budgets, forecasts, operating data, and profitability measures to identify risks and opportunities and make decisions that improve revenue, margin, cash discipline, productivity, and return on resources.
• Build and develop a high-performing leadership team by clarifying accountabilities, coaching leaders, addressing performance gaps, strengthening succession depth, and creating a culture of ownership and execution.
• Ensure customer experience is treated as an enterprise responsibility by aligning sales commitments, service delivery, responsiveness, issue resolution, and long-term relationship management.
• Lead scalable process and system improvements that increase throughput, efficiency, visibility, accountability, and organizational capacity without sacrificing safety, service, or culture.
• Maintain executive oversight of regulatory, environmental, safety, and operational risk while ensuring functional leaders own disciplined execution within their areas.
• Represent SPORC with key customers, industry partners, community stakeholders, and external relationships when executive-level involvement is required.