Global Card Scheme Manager (Automation Focus)
Serve as the primary liaison with global card schemes and payments-related partners, lead implementation projects, maintain compliance frameworks, monitor scheme mandates, design automation for scheme processes, develop internal AI tools, and lead certifications for card products and payment technologies.
Responsibilities
- Serve as the primary liaison with global card schemes and payments-related partners
- Lead and coordinate implementation projects involving card schemes across teams globally
- Develop and maintain policies, procedures, and control frameworks for scheme compliance
- Translate scheme requirements into practical solutions and technical requirements
- Monitor bulletins, mandatory changes, and global releases
- Ensure timely implementation of scheme requirements across teams
- Support compliance monitoring, risk management, and waiver processes
- Respond to card scheme non-compliance notifications
- Design automation for mandate tracking, impact assessment, ticket creation, and routing
- Reduce manual workload in compliance monitoring, reporting, and certification tracking
- Develop AI assistants and smart search tools for scheme documentation
- Lead end-to-end certification for acquiring and issuing card products, 3DS, tokenization, Apple Pay, and Google Pay
- Coordinate processors, vendors, and scheme stakeholders
Requirements
- 4-5 years of experience with Card Schemes, Merchant Acquiring, and PSPs
- Strong knowledge of Visa and Mastercard rules, including Card Not Present Payments
- Experience navigating card scheme relationships and compliance issues
- Ability to communicate compliance requirements effectively to colleagues
- Strong stakeholder and merchant communication skills
- Exceptional organizational and time-management skills
- Ability to manage multiple projects and tasks against deadlines
- Comfort working in fast-paced, high-demand environments
- Strong written and verbal communication skills, including formal correspondence
- Proactive mindset and ability to identify issues early
- Strong leadership skills and ability to operate independently in a complex global environment
- Professional fluency in written and spoken English
- Understanding of high-risk business models and associated risk drivers is a plus
- In-depth understanding of regulatory and card scheme requirements is a plus