Global Head of Operations and Middle Office

The Global Head of Operations and Middle Office will lead global operations strategy and coordinate operations and middle-office teams across regions. The role oversees post-trade execution, settlement, reconciliation, reporting, automation, controls, operational risk, vendor management, and operational efficiency.

Responsibilities

• Lead the global operations strategy.
• Advise the board and senior leadership on operational decisions and business growth.
• Prepare operations for market expansion and increased business activity.
• Manage multi-regional operations and middle-office teams.
• Establish KPIs, quality controls, and accountability frameworks.
• Develop and monitor operational risk management and regulatory control frameworks.
• Oversee trade lifecycle controls, settlement, reconciliation, and reporting.
• Lead automation, digital transformation, data, and AI initiatives.
• Improve post-trade infrastructure and service quality.
• Manage relationships with clearing banks, custodians, prime brokers, and other vendors.
• Provide operational insights to the board.
• Identify, anticipate, and mitigate operational risks across jurisdictions.

Requirements

• 10+ years of experience in financial services, including at least 5 years in leadership roles.
• Deep expertise in trading operations and middle-office functions across multiple asset classes.
• Experience managing distributed teams across different time zones and cultures.
• Experience with regulatory frameworks in Europe, North America, and Asia.
• Strong understanding of technology platforms, data flows, and automation solutions in a trading context.
• Highly analytical, decisive, and execution-oriented with a global mindset.
• Outstanding communication and influencing skills.
• Bachelor’s or Master’s degree in Business, Finance, Engineering, or a related discipline.

Benefits

• Flow Academy and domain-related conferences
• Daily catered lunch, coffee, and stocked kitchen and snack bar
• In-house bar and lounge with arcade, table tennis, billiards, and game consoles
• Company boat
• In-house gym, nutritionist sessions, and personal trainer sessions
• Bi-weekly massages
• Annual company trip and company events
• Global rotations across offices worldwide
• Competitive salary and annual discretionary profit share