GTM Business Intelligence Manager

Own the analytical framework for sales performance and go-to-market decisions, monitor the lead lifecycle, investigate CRM reporting and data quality issues, manage operational reporting, translate business questions into technical requirements, and improve performance measurement.

Responsibilities

• Own the analytical framework behind sales performance and GTM decision-making.
• Run funnel, conversion, segmentation, Pareto, cohort, and trend analyses.
• Monitor the lead lifecycle from acquisition through qualification and handoff.
• Identify and fix conversion bottlenecks with Sales, Marketing, and Product.
• Maintain expertise in the CRM data model and investigate reporting discrepancies.
• Improve reporting capability, automation, and data integrity.
• Own operational reporting and performance measurement across Revenue Operations.
• Monitor SLA performance, ticket volumes, and delivery timelines.
• Translate business questions into analytical and technical requirements.
• Recommend simpler and more effective ways to measure business performance.

Requirements

• Deep hands-on expertise in Excel, including Pivot Tables and complex formulas across large datasets.
• Strong CRM reporting experience, ideally with HubSpot or Salesforce.
• Understanding of sales performance metrics, forecasting, funnel analytics, pipeline management, and commercial KPIs.
• Exposure to SQL.
• Ability to solve complex business problems using data.
• Ability to engage senior stakeholders and challenge conflicting requests.
• Ability to own work from problem identification through implementation.
• Experience in Revenue Operations, GTM Operations, or Sales Operations is a plus.
• Familiarity with data modelling and governance principles is a plus.
• Prior SaaS or B2B experience is a plus.

Benefits

• Individual growth budget of €1,500 or 2% of base salary, whichever is higher.
• Company pension scheme with a 20% employer contribution.
• 25 vacation days plus one additional day per year of tenure up to 30 days.
• Free lunch every day worked in the Berlin office.
• Monthly subsidy for the Deutschland job ticket.
• Subsidised Urban Sports Club membership.