GUEST RELATIONS MANAGER
- Welcome and greet all visitors including tenants andtheir guests.
- Oversee the concierge counter and handles all tenants/residents/guests'inquiries.
- Handle complaints and suggestions with professionalism.
- Assist in administrative support to management office whenever necessary.
- Notify hosts that their guests have arrived.
- Direct visitors to their meeting venue.
- Refuse entry to persons who have not been pre-registered or where the hostis not contactable.
- Answer and respond to incoming calls and emails.
- Keep the reception area clean and tidy.
- Handle other general ad-hoc duties as assigned.