Head of IT and Cybersecurity

Lead the development and execution of IT strategy, ensuring infrastructure and applications reliably support business needs. Oversee daily IT operations, manage cybersecurity programs, drive compliance and audit readiness, mentor and grow the IT and security team, manage vendors, and prioritize IT projects.

Responsibilities

• Develop and implement strategic IT plans
• Evaluate and adopt IT innovations and solutions
• Define IT architecture roadmaps and vision
• Oversee IT infrastructure management to ensure performance, reliability, and security
• Ensure IT systems and applications comply with laws, regulations, and industry standards
• Provide employee PC and computing support and manage SaaS solutions
• Develop and monitor IT operations KPIs
• Own cybersecurity strategy and operational execution
• Implement and maintain endpoint protection, multi-factor authentication, SSO, and privileged access management
• Manage vulnerability management and patching processes
• Oversee PCI, SOC 2, and ITGC compliance and lead audit preparation and remediation
• Monitor security risks, lead incident response, and coordinate with external MSSPs or third parties
• Lead, hire, and develop the IT and cybersecurity team and define headcount
• Manage relationships with external IT vendors and service providers
• Prioritize, oversee, and evaluate IT projects
• Monitor industry trends and represent IT at seminars, workshops, and conferences

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 10 years of IT experience with at least 5 years in a leadership role
• Strong knowledge of IT infrastructure, software development, cloud services, and cybersecurity
• Proven experience with IT budgeting and vendor negotiation
• Experience managing ERP, customer billing, email, messaging, ITSM, telephony, and contract management platforms
• Experience with platform integrations, APIs, single sources of truth, and testing and acceptance methodologies
• Experience leading, managing, or supporting IT audits, including third-party audits
• Excellent leadership, team management, analytical, problem-solving, and communication skills

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Paid time off