Home Care Scheduling Support Coordinator

Are you highly organized, responsive, and comfortable helping solve scheduling problems as they arise?

Do you communicate well with different types of people and take pride in making sure important details do not fall through the cracks?

At Home Care Partners, the Scheduling Support Coordinator helps keep our caregiving operations running smoothly during afternoons, evenings, weekends, holidays, and other high-need periods. Working alongside the Home Care Schedule Manager and office team, you’ll assist with caregiver communication, open shift outreach, schedule updates, documentation, and after-hours response.

Your work will help reduce coverage gaps, keep caregivers informed, and ensure our clients continue receiving consistent, reliable care.

What You’ll Do (and Why It Matters)

• Support caregiver schedules by assisting with updates, open shifts, and coverage needs
• Contact caregivers about availability, schedule confirmations, weekend commitments, and holiday coverage
• Respond to call-outs, late arrivals, and after-hours scheduling changes
• Communicate schedule updates to caregivers, clients, families, and the office team
• Maintain accurate availability records, scheduling notes, and on-call documentation
• Identify unresolved coverage gaps or reliability concerns and escalate them to the appropriate team member

This role helps keep scheduling organized, communication clear, and client care covered when plans change.

What to Expect from the Role

This is a part-time position with a combination of office hours and remote on-call coverage.

• Approximately 15–25 hours per week
• Weekday hours primarily during afternoons and evenings
• Remote on-call coverage 2–3 weekday evenings per week
• In-office every Saturday from 7:00 AM–2:00 PM
• Weekend on-call coverage two weekends per month
• Rotating holiday on-call coverage

You must be dependable, responsive, and comfortable managing time-sensitive scheduling needs during assigned coverage periods.

Why Join Home Care Partners

• Meaningful work that directly impacts clients and caregivers every day
• A team environment where communication and support are a priority
• Clear expectations and the ability to take ownership of your role
• Opportunities to grow within operations and leadership
• A local, established company recognized as one of Lincoln’s top home care providers

This Role Is a Strong Fit If You

• Stay calm and solution-focused under pressure
• Enjoy solving problems and making quick, thoughtful decisions
• Take pride in being organized and keeping things on track
• Communicate clearly and confidently with different types of people
• Hold yourself accountable and follow through on commitments
• Want a role where your work has a visible, daily impact