Host/Hostess -Café

SALARY RANGE: $12.00 per hour

Proof of liquor license or receipt of application is due by the first day of employment** Employment is conditional based on obtaining the liquor license**

ALL FULL TIME POSITIONS:

In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.

FUNCTIONS STATEMENT:

To graciously greet and welcome guests and customers and ensure that all related activities are conducive to the customer experiencing the highest quality level of dining experience.

MAJOR DUTIES:

Minimize confusion and disorderly sequence of guests and customers being welcomed, seated and served.

Enforce the chronological reception of guests and customers being received and served.

Ensure that all tables and dining areas are properly arranged and cleaned for the next patron’s use.

Revisit each table after guests and customers are seated to ensure that waiters/waitresses are providing the appropriate level of attention and service.

Coordinate all reservations when required.

Provide information regarding the Citizen Potawatomi Nation, Casino, Restaurant, Hotel, Shops on the property, directions to other destinations, schedules of activities, and any other information needed by the guests and customers.

Ensure that Wait staff is courteous and professional toward the guests, customers and to one another.

Project a positive and friendly attitude at all times.

When possible, open the front door for guests entering or leaving the restaurant.

When immediate seating is limited, record guest names and number of people in party.

Call out name and number of party when tables become available.

Provide guests with estimated waiting time.

Accommodate special seating requests for guests whenever possible.

Seat guests based on guest preferences and balancing of customer flow in service stations.

Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.

Relay messages to servers and bus persons as needed.

Thank guests as they leave and invite them to return.

Must have exceptional patience and public relations skills.

?Any additional duties as assigned by the Restaurant Manager, Food and Beverage

Director, General Manager, Business Committee or representative of upper

management.