HR Operations Specialist

• Do you thrive on bringing structure, accuracy, and efficiency to HR operations while managing key employee lifecycle processes across multiple HR systems?
• Are you motivated by the opportunity to optimize processes, support payroll activities, and deliver outstanding HR service for employees across the BeNeLux region?

Practical Information

Location: Amsterdam, Netherlands | Work Arrangement: Hybrid | Reports to: P&C Operations Team Lead - Benelux | Visa Requirements: Valid working visa for Netherlands | Language Requirements: fluent/professional Dutch and English, both written and verbal

As our HR Operations Specialist, you will play a key role in delivering efficient HR administration and continuously improving our people’s processes. Your responsibilities will include supporting the employee lifecycle, from employment and onboarding to absence management, documentation, payroll data administration, and HRIS management. You will be part of a remote People & Culture team supporting the BeNeLux region, helping to ensure a best-in-class employee experience through exceptional service, operational excellence, and process optimization.

Key Responsibilities

• Manage HR administration activities and respond to employee and manager requests with accuracy and efficiency through ServiceNow and other HR systems
• Support the full employee lifecycle in Workday and related systems, including onboarding, offboarding, transfers, promotions, salary changes, and verification of required documentation and employee data updates
• Maintain accurate employee records and prepare HR documentation, such as employment contracts, salary letters, deduction agreements, and other personnel documents
• Coordinate monthly payroll activities for Belgium and Luxembourg, preparing payroll data and working closely with Finance and external payroll providers
• Ensure employee data accuracy and compliance while collaborating with auditors, local authorities, and other internal stakeholders
• Drive continuous improvement of HR processes, service delivery, execution, and technology utilization to enhance operational efficiency and employee experience
• Contribute to HR projects and initiatives while providing guidance on HR-related inquiries and directing employees to the appropriate teams when needed