Human Resources Generalist

Human Resources Generalist

Job Summary

Anakeesta is an award-winning theme park creating unforgettable outdoor experiences by immersing guests of all ages in the beauty and adventure of the Great Smoky Mountains. Whether helping create lifelong vacation memories or supporting the team behind the scenes, this is your opportunity to grow your career in a dynamic, people-first environment.

We are seeking a Human Resources Generalist to support and facilitate HR processes across all Anakeesta business locations. This role plays a key part in ensuring effective and efficient HR operations, supporting both HRIS administration and recruitment, while providing exceptional service to our team members.

Your Responsibilities

• Serve as a primary point of contact for employee questions, requests, and general HR support.

• Complete I-9 forms, verify documentation, and maintain compliance files.

• Process terminations and assist with related documentation.

• Conduct workplace investigations and report findings to the Human Resources Manager or Director as appropriate.

• Conduct regularly scheduled employee engagement check-ins within assigned departments.

• Process and maintain new hire records in Paycom, ensuring accuracy and completion.

• Ensure all required new hire paperwork is completed if an employee begins prior to orientation.

• Maintain accurate, up-to-date, and confidential HR files, records, and documentation.

• Perform periodic audits of HR files to ensure compliance and completeness.

• Respond to applicant and employee inquiries regarding policies, benefits, and hiring processes; escalate complex matters as needed.

• Send offer letters for hourly, non-leadership roles and coordinate start dates and new hire orientation with hiring managers.

• Prepare new hire materials, including name badges and uniforms.

• Assist with Paycom payroll functions, including processing, answering employee questions, correcting errors, and distributing checks.

• Act as a liaison between the organization and external benefits providers.

• Conduct or assist with new hire orientation sessions.

• Support the planning and execution of HR-related events such as benefits enrollment, company meetings, employee recognition events, holiday celebrations, and retirements.

• Perform other duties as assigned to support HR operations.