ICT Business Analyst – Digital Transformation

Salary: $100k base salary + super + company car

Position: ICT Business Analyst – Digital Transformation

Role Overview: We are seeking a highly analytical and technically fluent ICT Business Analyst to drive
our digital transformation initiatives. In this role, you will act as the critical bridge between complex
engineering solutions in HVAC/ BMS, Mining, Water, and other critical industrial automation sectors
(specifically within IoT and Cloud ecosystems) and strategic business outcomes. You will leverage
your deep technical subject matter expertise and data-driven analytical skills to define requirements,
build business cases, and ensure the successful rollout of next-generation digital products.

Key Responsibilities:
  • Business & Impact Analysis: Lead quantitative and qualitative business analysis, including the ability to identify complex technical requirements and assess the operational impact of digital transformation.
  • Stakeholder Collaboration: Collaborate seamlessly with diverse external and internal stakeholders—ranging from engineering teams and R&D specialists to executive leadership—to achieve assigned objectives.
  • Technical Communication: Leverage advanced communication skills to craft high-level reports, research summaries, and presentations that translate complex engineering and IoT concepts into easily digestible formats for non-technical audiences.
  • Relationship Management: Develop new and expand existing relationships with customers, technology partners, technical specialists, and other key stakeholders.
  • Project Coordination: Coordinate cross-functional activities to ensure the successful delivery of endorsed digital projects, smart products, and services.
  • Business Case Development: Support all market specifically HVAC/ BMS, Mining, Water, Chemical, Oil & Gas and other key capability sectors in Australia with the development of robust business cases, rigorous requirement definitions, phased implementation plans, and digital delivery roadmaps.
  • Solution Alignment: Support solution development and delivery teams to ensure customer challenges are well-defined, leveraging data to ensure anticipated value and benefits are realized.
  • Value Measurement: Measure the outcomes, ROI, and value of digitalisation initiatives using data-driven methodologies and analytical modeling to create sustainable business value.
  • Technology Strategy: Maintain deep awareness of cutting-edge digital technologies (e.g., advanced IoT, Edge computing, sensor networks). Identify and evaluate research-backed opportunities that may be piloted to inform future business direction.
  • Operational Roll-out: Assist with the planning and operational roll-out of digital initiatives,ensuring alignment with specific business segments and global digital strategies.

Qualifications and Experience:
  • Education: Tertiary qualification in ICT, Software or another relevant Engineering field.
  • Subject Matter Expertise: Relevant industry experience of minimum 10 years from industrial automation, IoT sensing technology combining deep technical expertise, relationship management, and the ability to transition engineering concepts into business solutions.
  • Communication Mastery: Exceptional written and oral communication skills, including mastery of English grammar. Proven track record of authoring complex technical documents, impact analyses, or research reports.
  • Customer Engagement: Demonstrated customer engagement skills, including advanced written and verbal communication to effectively manage stakeholder expectations.
  • IoT Architecture: Strong experience architecting and analysing IoT solutions—from hardware/sensor networks and Edge devices through to Cloud integration and IoT device management.
  • Cloud Ecosystems: Experience with or strong knowledge of cloud-based platforms and data analytics technologies (AWS, Azure, GCP) will be highly advantageous.

On Offer:

  • Stable full time permanent work
  • Supportive team environment
  • Access to an Employee Assistance Program (EAP)
  • 6 days paid productivity leave per annum after 2 full-time years of continuous service
  • Career growth and development
  • Great company culture with social events throughout the year

To apply please submit a cover letter stating how you meet the above selection criteria together with a current CV.



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