Inbound Sales Team Manager
Inbound Sales Team Manager
Location: Remote (LATAM)
Working Hours: U.S. Pacific Time
Compensation: $1,800 USD per month. Additional bonuses may be available based on performance.
Bullpen Talent is hiring an Inbound Sales Team Manager for a U.S. home renovation company.
The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments.
Homeowners contact the company directly to:
Request renovation / construction estimates
Schedule appointments
Reschedule appointments
Ask questions about services
Follow up on projects
We are looking for someone who has previously built and managed this type of team.
Responsibilities
Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives
Create processes, scripts, and training materials
Ensure inbound leads are answered quickly and professionally
Monitor team performance and quality
Coach underperforming team members
Maintain strong appointment booking rates
Keep the team motivated, accountable, and productive
Report results and recommend improvements
Requirements
Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.)
Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives
Experience recruiting and managing lower-cost remote staff
Experience creating processes and training programs
Strong English communication skills
Available during U.S. business hours
Extremely reliable
Ideal Candidate
You have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments.
You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level.
Compensation: $1,800 USD per month, plus bonuses after several months of performance.
To Apply
Please tell us:
What type of home services company you worked for
How many people you managed
Where the team was located
How you recruited the team
What results the team achieved
As published by ashby
Full Name, Email, Resume
- Phone Number
- Provide your LinkedIn account here
- I understand that this position pays $1,800 USD per month plus potential performance bonuses. yes / no
- Have you personally managed a remote team of customer service, appointment-setting, or inbound sales representatives? yes / no
- Have you worked for a home services company (roofing, remodeling, HVAC, restoration, landscaping, solar, windows, etc.)? yes / no
- Please share your experience in building/managing a sales/support team? Please include, what type of client company focus, where was the team located, how many people did you manage, how you recruited the team and what the results were?
- Why are you interested in this role and are you currently working?
- Please use SpeakPipe (https://www.speakpipe.com/voice-recorder) to record a short audio introducing yourself and explaining why you are a great fit for this role in less than 2 minutes. Include the link here.
- What is your English proficiency level? choose one
- By selecting the acknowledgment below, you confirm that you have read, understood, and agree to be bound by these terms. choose any