Intensive Support and Crisis Stabilization Care Professional - Residential Services (Kalispell, MT)

AWARE is hiring Intensive Support and Crisis Stabilization Care Professionals. If you are committed to high-quality, community-based mental health care, AWARE invites you to join our Crisis Stabilization team. As a Crisis Stabilization Support Professional, you will provide short-term, intensive support to adults experiencing a mental health crisis. Your work will help individuals stabilize, remain safely in the least restrictive environment, and successfully transition back to their homes and communities.

We are a compassionate, fully engaged team that believes in unconditional care and recovery-oriented services. Our culture of care is our strength, and we are looking for people who share our commitment to client dignity, safety, and respect. We offer a supportive and inclusive work environment where all team members are valued. You’ll receive competitive pay and benefits, plus opportunities for ongoing training and professional development. If you are looking for a meaningful career in crisis mental health services, we encourage you to apply.

Key Responsibilities:

Crisis Intervention & Stabilization

Provide direct support during psychiatric or behavioral crises using approved de-escalation techniques, behavior management strategies, and safety planning consistent with Crisis Stabilization services under Montana DPHHS ARMs.

Daily Living Support
Assist with activities of daily living (ADLs) such as personal care, hygiene, feeding, and medication monitoring/management (per agency policy) to help maintain stability and safety.

Skill Building & Behavioral Coaching
Teach and reinforce coping skills, social skills, and independent living skills to promote resilience and reduce future crises.

Monitoring & Safety
Help maintain a safe, structured environment, including ongoing monitoring when required in residential or community-based crisis settings.

Care Coordination
Collaborate with multidisciplinary treatment teams, families, community providers, and schools to support coordinated care, stabilization, and transition/discharge planning.

Transportation & Community Integration
Accompany individuals to appointments, services, and community activities as part of their stabilization and recovery plan.

Documentation & Reporting

Maintain accurate, timely, and confidential documentation of daily activities, changes in status, incidents, and progress toward treatment and stabilization goals.

Advocacy
Support individual rights, promote self-advocacy, and help ensure services are person-centered and trauma informed.

Implementation of Plans
Implement and follow Individual Treatment Plans, Behavior Management Plans, Independent Living Plans, and Personal Support Plans while upholding AWARE’s Unconditional Care philosophy.

Health & Safety Interventions
Observe, report, and record changes in physical, emotional, and behavioral status. Use H.E.L.P. strategies (including approved therapeutic holds) when an individual is a danger to self or others and provide basic First Aid and/or CPR when needed.

Training & Team Participation
Attend and participate in required trainings, in-services, staff meetings, and assigned committees.