Internal Sales Coordinator

Minimum requirements:

• Matric with Mathematics.
• Diploma or Degree is advantageous
• 3 years working experience in a Customer Service or similar role
• Excellent Computer Skills - EXCEL (SAP will be advantageous)
• Strong planning and organisational skills
• Customer Orientated
• High attention to detail with strong numeracy skills
• Ability to multi-task
• Sense of urgency and ability to communicate this on all levels

Responsibilities:

• Maintaining outstanding customer service and excellent customer relations
• Capturing and loading orders from customer via telephone and / or email
• Managing Customer back-orders and updating all relevant parties
• Administering and maintaining all documents pertaining to customers orders
• Co-ordinating delivery requirements with the Distribution team
• Ensuring that deliveries are made in accordance with the objective of satisfying customers requirements
• Providing Customers with required reports (Daily / Weekly / Monthly)
• Preparing Price Increase Letters
• Updating and ensuring Customer Information in SAP is correct