IT Help Desk Technician

Reports to: IT Manager

Location: Archdiocese of San Antonio – Pastoral Ministry Center

Work Schedule: Monday – Friday 8:30 am – 5:00 pm (Weekends and evenings as needed)

Position type: Full-time

FLSA Status: Non-Exempt

Summary: The IT Help Desk Technician will be responsible for the Help Desk tech support level 1, hardware, and software, creating IT knowledge articles for end users and re-imaging computers in a timely and efficient manner.