IT Helpdesk Intern (Part-Time)

About Us:

RunBuggy is the most technically advanced automotive logistics platform on the market. Period.

Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.

RunBuggy’s end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app.

Since launching in 2019, RunBuggy has grown to over 135 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.

We’re not just building a better logistics platform - we’re redefining the future of automotive transportation.

About the Role:

The Information Technology Helpdesk Intern is responsible for helping us fulfill service and helpdesk requests, set up new users, and provide level 1 support at our Tempe, AZ office location.

The role is an hourly position, and we are looking for up to 20 hours of support for 12-16 weeks with the option to extend hours and duration upon mutual agreement.

If this sounds just like you, then please read on! If you feel this is not in your wheelhouse, that is okay too! We are actively hiring outstanding professionals, so we encourage you to apply to one of our many other opportunities.

What You Will Be Doing:

• Image and re-image PCs and configure new and existing PCs and Macs for deployment.
• Assist with user PC setups and swaps, which includes helping with the setup of new user PCs and the swapping of old equipment, including data transfers.
• Provide level 1 technical assistance to users at various levels, resolving hardware and software issues.
• Assist with addressing IT helpdesk tickets in a timely fashion.
• Help with IT inventory management, including both hardware and software assets.
• Support employee roster management, tracking and auditing via on- and off-boarding activities.
• Generate sign-ins and credentials for new hires during the onboarding process.
• Support ad-hoc IT projects as needed.
• Other duties as assigned.