IT Operations Manager

Our Company

At Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage (previously Teachers Federal Credit Union) since 1936, we are growing to help our community move into the future. We are inspired people, invested in you. At Raiz, we guide our members to focus on what could be and help them get there. This new path inspires us to look ahead and passionately lead the way. We can’t wait for you to join us.

Job Overview

This position reports to the Administrative IT Manager. The IT Operations Manager is a key contributor to our IT team, ensuring smooth daily operations, end-user support, and technology availability across the organization. This role involves leading a skilled IT Operations team, managing IT Operations equipment, equipment inventory, and related budgets, coordinating vendor relationships, and supporting critical organizational functions, including incident response and change management. Departmental planning, project support, and technical proficiency are essential for success. This role requires someone enthusiastic about educating and assisting our team members with technology services.

You will be an empowering mentor who will be:

• A trusted expert
• A natural communicator
• A champion for our members and the community
• A guide through the moments that matter the most to our members

Position Details:

Onsite

Exempt

Monday-Friday; some Saturdays

Salary Details:

$72,840.00-$109,259.00