IT Project Manager (DoD)

We are seeking an experienced IT Project Manager to lead daily operations for a fast-paced Department of Defense IT support environment. The successful candidate will be responsible for translating contractual requirements into operational execution, ensuring deliverables are met on time and to the highest quality standards while leading a diverse technical workforce.

This role requires a leader who combines strong operational discipline with exceptional emotional intelligence. The ideal candidate develops people, builds trust with customers, proactively resolves issues, and creates a culture of accountability, collaboration, and continuous improvement.

Key Responsibilities:

• Lead and manage day-to-day IT operations supporting government customers.
• Operationalize contract deliverables by converting Performance Work Statement (PWS) requirements into measurable team objectives and processes.
• Ensure all contractual Service Level Agreements (SLAs), performance metrics, and deliverables are achieved or exceeded.
• Supervise, mentor, and develop technical staff while fostering a positive, high-performing work environment.
• Demonstrate emotional intelligence by effectively coaching employees, resolving conflict, and building strong relationships with customers and team members.
• Conduct performance evaluations, provide regular feedback, and implement employee development plans.
• Manage staffing, scheduling, workload balancing, and resource allocation.
• Identify operational risks and implement corrective actions before they impact mission performance.
• Coordinate with government leadership, subcontractors, and corporate management to ensure successful contract execution.
• Develop and maintain Standard Operating Procedures (SOPs) and process improvements.
• Monitor quality assurance activities and ensure compliance with contractual, security, and organizational requirements.
• Prepare operational reports, status briefings, and performance metrics for leadership.
• Prepare project plans within guidelines of PMBOK methodology and scale as appropriate for projects assigned.