IT & Security Intern
Position Purpose:
The IT & Security Intern provides entry-level technical support and assists with the daily operations of the Tribe's information technology and cybersecurity functions. This position provides hands-on experience supporting enterprise technology systems while assisting IT staff with user support, hardware and software deployments, system maintenance, documentation, and cybersecurity initiatives. The IT & Security Intern will assist with technology projects, perform routine administrative tasks, and support the implementation of secure technology practices across Tribal departments under the guidance of IT & Security staff.
Essential Duties and Responsibilities:
- Provide basic technical support and assistance to Tribal staff for common hardware, software, and technology issues.
- Assist with computer deployments, equipment installations, office moves, and technology setup activities.
- Assist with user account setup, access requests, password resets, and multi-factor authentication enrollment.
- Perform inventory management and maintain accurate records of hardware, software, and technology assets.
- Assist with installation, configuration, and maintenance of computers, peripherals, and other technology equipment.
- Assist IT & Security staff with system documentation, procedures, and knowledge base updates.
- Support cybersecurity initiatives, including user awareness activities, security tool deployments, and compliance-related tasks.
- Assist with routine maintenance activities for technology systems as assigned.
- Participate in technology projects and gain hands-on experience with enterprise IT systems.
- Maintain confidentiality and security of Tribal information and systems.
- Provide professional and courteous customer service to Tribal staff.
- Perform other duties as assigned.