IT Support Technician III (On-Site | Monday–Friday | 3:00 PM–12:00 AM)

The IT Support Technician III is a senior technical expert and escalation point within the US and LATAM IT support team. This role provides advanced problem resolution, technical leadership, and guidance on complex IT issues, while contributing to strategic IT projects and ensuring operational excellence. The Engineer III is recognized as a trusted technical authority, with expertise in enterprise device management tools such as Microsoft Intune and/or Jamf.