IT Systems & Cybersecurity Manager

The IT Systems & Cybersecurity manager will lead and manage our organization's technology infrastructure. This role is responsible for the day-to-day management of our network, hardware, security systems, and compliance initiatives, while also driving AI adoption across the organization and leading strategic IT projects. The ideal candidate is a dependable, on-site team player who collaborates effectively across departments, in person and remotely, while serving as the go-to internal leader on cybersecurity, AI tools, and emerging technology. This person rolls up their sleeves, takes ownership, and is ready to jump in wherever needed. This is an in-person role, located in River Falls, WI.

Key Responsibilities:

AI Integration & Productivity Tools

• Support the adoption and integration of AI tools (e.g., Claude, Plaud) across all companies
• Serve as an internal resource for employee general questions on AI tools and provide guidance

Compliance

• Lead PCI-DSS Compliance efforts from initial assessment through certification, coordinating with all necessary third-party vendors
• Manage annual third-party penetration tests and weekly vulnerability scans, working with Development and IT Teams.

Hardware & Technology Management

• Assist in set up of employee technology including desktops, laptops, and monitors
• Manage HQ technology systems including conference room AV, audio equipment, and other shared technology resources

IT Project Management

• Serve as project manager for strategic IT department initiatives, including:

Migration from local storage to cloud-based storage solutions Network closet equipment management: upgrades, replacements, and battery backup systems

Network Management

• Oversee and manage the HQ network; identify and implement efficiency improvements in collaboration with other IT members
• Monitor network performance and make proactive adjustments to maintain reliability and speed

Physical & Cyber Security

• Manage and maintain security camera systems at company headquarters and other facilities
• Own the organization's overall cybersecurity posture, including upkeep of servers, endpoints, etc.
• Serve as the first responder and incident commander for cybersecurity events