Lead Country Commercial Manager for Admin Services
Drive revenue growth across Admin Services by building an Accountant go-to-market and referral programme, increasing adoption of the Invoicing tool, owning revenue forecasting, analysing member behaviour, shaping product positioning and launches, coordinating campaigns, managing stakeholders, and applying commercial intelligence to improve performance and retention.
Responsibilities
- Own revenue forecasting for Accountant initiatives and Invoicing
- Set and track financial projections
- Identify commercial risks and opportunities
- Develop the Accountant value proposition
- Build Accountant referral and advocacy programmes
- Analyse member behaviour and segment audiences
- Measure subscription cohort performance
- Shape product prioritisation, pricing, positioning, and communications
- Partner with Product teams on product-led growth
- Support product launches across channels
- Coordinate sales and operations teams
- Facilitate brainstorm sessions and workshops
- Manage senior leadership and C-suite stakeholders
- Lead commercial research and competitive analysis
- Bring member insights to commercial and product discussions
Requirements
- Proven experience driving commercial impact
- 5+ years’ experience leading always-on activity to drive commercial performance
- Experience with accounting, invoicing, or expense management products preferred
- Fintech experience preferred
- Strong analytical skills
- Go-to-market experience
- Experience delivering omni-channel campaigns
- Project management skills
- Stakeholder management skills
- Commercial research experience
- Competitive analysis experience
- KPI management
- Creative collaboration and strong communication skills
- Self-starter attitude and ability to navigate ambiguity
Benefits
- Vitality health insurance
- Mental wellbeing support
- Fitness watches
- Waitrose cashback
- Gym membership
- 24/7 Employee Assistance Programme
- 25 days holiday
- Ability to buy extra holiday days
- Professional learning and development budget
- Referral bonus
- Cycle to Work scheme
- Pension contribution
- Office snacks
- Enhanced family-friendly leave
- 24 hours paid volunteering time off per year
- Flexible work from home or office arrangements
- Monthly team socials
- Sabbatical leave