Learning and Development Coordinator

If you are someone wanting to make a difference in the communities that we serve and join one of the strongest large banks in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services.

Position Summary

The Learning & Development (L&D) Coordinator supports the execution of comprehensive training and development initiatives across Security Bank of Kansas City. This role is instrumental in delivering high-quality learning experiences, administering training platforms, and collaborating with cross-functional teams to meet organizational goals. The L&D Coordinator will design, facilitate, and evaluate training programs that enhance employee skills, knowledge, and performance in alignment with regulatory requirements and strategic priorities.

Essential Duties & Responsibilities

The duties include but are not limited to the following:

Training Facilitation & Development

• Deliver training on bank policies, procedures, systems, and regulatory compliance
• Provide onboarding and refresher training to employees across departments
• Partner with business units to develop, test, and implement training materials for new products, systems, or enhancements
• Conduct training sessions in various formats including workshops, seminars, and one-on-one coaching

Program Design & Evaluation

• Collaborate with department heads to assess training needs and align programs with operational goals
• Design and implement engaging learning content that supports employee development and performance
• Evaluate training effectiveness through feedback, assessments, and performance metrics; recommend improvements as needed

Learning Management System (LMS) Administration

• Assign and track required training for new hires and current staff
• Manage annual compliance training schedules and ensure completion of required coursework
• Maintain accurate training records and generate reports for HR and leadership

Collaboration & Support

• Serve as a resource for employees and managers regarding training-related questions and guidance
• Coordinate with Retail, Operations, HR, Loans, and other departments to promote learning initiatives
• Actively engage with leadership to gather feedback and refine training strategies

General Administration

• Schedule and organize training logistics including materials, equipment, and room setup
• Support continuous improvement of learning processes and tools
• Perform other duties as assigned