Lounge Manager

Job Responsibilities

• Oversee the daily operations of the lounge.
• Manage and supervise service staff to ensure smooth operations.
• Maintain high standards of customer service and hospitality.
• Handle customer feedback and resolve service issues professionally.
• Manage staff scheduling, attendance and deployment.
• Monitor inventory, supplies and operational requirements.
• Ensure compliance with food safety, hygiene and company procedures.
• Assist management with other operational duties when required.

Job Requirements

• Relevant experience in F&B, hospitality or lounge operations preferred.
• Supervisory or managerial experience would be an advantage.
• Good communication and customer service skills.
• Able to lead and work effectively with a team.
• Able to work rostered shifts, weekends and public holidays.

Working Days:

6-day work week, based on roster