Loyalty Program Manager, Mobility Aftermarket Division
1. eXtra Loyalty Program: Regional responsible of the eXtra loyalty program, including bulk points booking, 2.0 upgrade alignment, and global rollout topics.
2. Dealer Portal & Workshop Portal (Bosch Business Portal): End-to-end ownership of the Bosch Business Dealer Portal and Workshop Portal: covering strategy, development, rollout, and ongoing adoption across ASEAN and Oceania. This is the primary and most complex workstream.
- Data Connection with Distributors, Managing the data pipeline between distributor systems and the portal, ensuring accurate CTA targets and Turnover data flow through correctly.
- Campaign Support & Data Utility: Working with local marketing teams to leverage module turnover data for campaigns.
- Feature Development & Roadmap: Defining, planning and prioritizing portal features with the tech team.
- Adoption & Local Marketing Support: Supporting country leads to integrate the portal into daily sales conversations.
3. eCatalogue Migration: Migration of the existing eCatalogue to the new platform and planned sunsetting of the legacy instance across all ASEAN markets.
- Project management competencies for aggregating EA requirements on EA level, placing and tracking these with all countries and key stakeholders (global, countries, and customers)
- Strategic problem-solving skills (structured approach for identifying EA overarching strategic problems, developing solutions and preventing future recurrence)
- Entrepreneurial skillset in evaluating business potential, opportunities and threats
- Presentation and negotiation skills, to ensure strong presence in representing EA interests
- Stakeholder management and networking skills beyond the departmental boundaries
- Solid IT background, and experience of driving IT/Digital projects
- Experience of customer loyalty program (or marketing communication) is preferred
- Committed 13th month bonus
- Collaboratively yearly performance bonus
- Meal & Parking allowances
- Premium insurance for employee
- Flexible benefits
- Domestic and international training opportunity
- Career development program with buddy and mentoring program
- Good benefits of company activities, team building and year end party
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era
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