Manager, Account Management

Lead and develop an account management team responsible for strategic merchant relationships and payments revenue while advising enterprise merchants and supporting global payments strategy.

Responsibilities

• Motivate team members and identify training needs
• Coach account managers on strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Create an inspiring and collaborative team environment
• Provide strategic and consultative advice to enterprise merchants
• Influence the global payments strategy
• Set individual and team revenue goals
• Report performance and metrics at executive level
• Recruit new team members
• Lead cross-functional initiatives
• Build executive-level relationships

Requirements

• 3+ years of experience managing teams and building executive-level enterprise relationships
• 5+ years of experience in account management, business development, consulting, or a related field
• Enterprise payments, financial services, or merchant-side experience is a plus
• Bachelor's degree
• Full professional proficiency in English
• Strong management skills
• Technical aptitude
• Strong negotiation skills