Manager Account Management
Lead and develop an Account Management team in Mexico City, strengthen strategic merchant relationships, drive payments revenue, manage team operations, engage executives, and support cross-functional commercial initiatives.
Responsibilities
- Motivate team members and identify training needs
- Coach strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
- Provide strategic and consultative advice on merchants' global payments strategy
- Support the team in unlocking commercial opportunities
- Set individual and team revenue goals
- Report performance and metrics at the executive level
- Create an open communication and feedback culture
- Recruit team members
Requirements
- 5+ years of experience managing teams and building executive-level enterprise relationships
- 7+ years of experience in account management, business development, consulting, or a related field
- Strong negotiation skills
- Management skills
- Technical aptitude
- Native Spanish
- Full professional proficiency in English