Manager - Delivery Management
The manager - IT delivery management is responsible for ensuring that technology and digital products, projects, and services are delivered successfully from initiation to production. The role acts as the bridge between business stakeholders, product teams, technology teams, vendors, architecture, cybersecurity, operations, and executive management. The delivery manager owns the end-to-end delivery process, ensuring scope, budget, quality, timelines, risks, dependencies, and stakeholder expectations are effectively managed.
Key responsibilities
- Get the requirements from business and product teams.
- Coordinate solution design with architects.
- Align with cybersecurity and compliance teams.
- Manage vendor contracts and statements of work.
- Create the delivery roadmap.
- Track development progress.
- Remove blockers affecting teams.
- Manage testing and release activities.
- Ensure production deployment is successful.
- Monitor post-production issues.
- Report delivery status to executives.
The delivery manager is accountable for ensuring the feature is delivered successfully and provides business value.
Requirements
- Bachelor's degree in information technology, computer science, engineering, or a related field.
- 5-7 years of experience in IT project delivery, program management, or technology implementation.