Manager of Continuous Quality Improvement - Ardmore OK

Lighthouse is needed to help guide the way; to emit a light that helps navigate turbulent times and warn against the possible dangers ahead. Lighthouse Behavioral Wellness Centers is just such a place, guided by its core values of hope, dedication and community.

As a Manager of Continuous Quality Improvement (CQI) you will supervise and oversee staff assigned to chart reviews, consumer satisfaction, and ETPS monitoring,

To meet the increasing needs of our communities it is imperative that all team members understand and successfully reach and maintain the expected performance standard levels. In order to achieve total and sustainable success, each person must do their part. Lighthouse will do its part in providing any and all necessary tools and training required to help team members be successful.

DEFINITION:

Under immediate to general supervision, supervises the Performance Improvement area of the Training and Compliance Department. This includes activities including but not limited to: chart reviews for compliance with ODMHSAS and OHCA standards, quarterly client satisfaction surveys, training for EHR and documentation standards, workflow development and training, and quarterly performance improvement reports. This position is supervised by the Director of Clinical Excellence.