Manager of Mid Revenue Cycle Primary and Palliative (CPC)

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly we are proud to be a community based, not for profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people first organization whose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.

We provide excellent benefits including:

• Medical, Vision, and Dental plans through BCBS
• 28 days of Paid Time Off
• Excellent mileage reimbursement rate
• 403b Retirement plan with matching
• Focused programs honoring Veteran patients
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
• Best Orientation and Onboarding program you’ve experienced
• Seasoned Hospice leaders guiding your career growth

Essential Functions

• Essential Duties
  • Directs supervision of billing and collections staff.
  • Coordinates monthly billing and receivables close.
  • Coordinates managed care authorizations.
  • Coordinates traveling patient agreements with other Hospices.
  • Approves sliding scale discounts, accounts receivable write-offs as appropriate.
  • Manages A/R to ensure days in A/R remain in line with goals and that collections are maximized.
  • Assists in preparation of required financial, management & regulatory reporting as applicable.
  • Reviews processes to ensure accuracy, consistency, and efficiency.
  • Stays abreast of current publications to identify issues that could affect our organization, changes in billing requirements, claims filing processes etc.
  • Assists in maintenance of patient care software system, testing new releases and updates and making necessary adjustments to the system setup to ensure accurate billing.

• Assumes responsibility for the effective administration of Team functions
  • Participates in the budget process and ongoing financial review.
  • Oversees material resources distribution.
  • Actively uses available reports and statistical data to manage the program effectively and efficiently.
  • Interprets ALL organizational policies and procedures.
  • Assumes responsibility for professional development and staying abreast of current trends in the healthcare field.
  • Ensures the timely incorporation of new information and methods into practice. Plans and directs continuing education activities.
• Assumes responsibility for establishing and maintaining professional relationships with all customers.
  • Responds to customer concerns and facilitates prompt resolution of issues. Make appropriate changes in practice based on concerns.
  • Ensures that problems and questions are effectively addressed, researched, and resolved. Receives and responds to emails/voice mails as necessary.
• Assumes responsibility for establishing and maintaining effective working relationships with leadership and staff in other departments.
  • Attends meetings and participates actively in internal organizational activities. Reports and acts on potential issues for improvement, participates on management teams, and participates in quality assurance audits as needed.
  • Keeps other leadership and supervisors well informed of area activities and of any significant problems.
  • Collaborates with Human Resources on staff policy interpretation and implementation.
• May perform other duties as required.