Medical Office Manager I

Position Summary

The Medical Office Manager I is responsible for the daily operations of the location. Provides staff and operations support for the office in which they are assigned. Promotes a positive and supporting environment for site staff, patients, and providers.

Major Duties and Responsibilities

• Oversees daily office operations and delegates as needed.
• Responsible for providing overall leadership, growth, marketing, administration and performance of all aspects of the practice to ensure accomplishment of its objectives and goals.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Create an atmosphere of team building for the site and set a professional example for staff.
• Responsible for personnel functions including staffing, training, monitoring and evaluation of staff.
• Post job openings using Newton Applicant Tracking System and interview new hires for site for administrative and clinical positions.
• Responsible for payroll, accounts payable and charge entry as well as delinquent claims and or bad debt.
• Review financials (i.e. P&L statements, GL reports, inventory control, payroll, etc.).
• Submit daily deposit registers to accounting as well as track timekeeping for employees.
• Analyze costs for overhead based on information from payroll distribution or overtime and schedule employee coverage appropriately.
• Hold weekly and or monthly meetings with managing physician and staff.
• Responsible for resolving patient complaints and customer service issues.
• Maintains strictest confidentiality.
• Other duties as assigned.