Network Engineer
Riverside Technologies, Inc. is currently seeking a Network Engineer to work in multiple states, nationwide. If you like working in a fast-paced environment and have great customer service skills, we welcome your application!
Job Summary:
As a Network Engineer, you will be responsible for implementing equipment installation plans based on the Network Administrator's specifications, maintaining each component of the network, and troubleshooting issues. RTI has multiple levels of engineers with various responsibilities, including:
- Designing, implementing, monitoring, and managing RTI’s customers’ local and wide area networks
- Maximizing uptime for users
- Modifying and repairing networks
- Supporting computer hardware and software
What You’ll Be Doing:
- Providing onsite and/or remote support, including hardware and networking support for customers’ networks, routers, switches, and servers
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Install, configure, and support network equipment including routers, proxy servers, switches, WAN accelerators, and DNS and DHCP, as well as configuring LAN’s, firewalls and updating network equipment to the latest firmware
- Monitoring networking activity, investigating faults in the network, responding to network issues, and resolving any communication issues for our customers
- Working with OEM’s, distributors, third-party support, and service vendors to ensure that the network meets performance expectations
- Providing technical assistance and support for incoming issues related to networking equipment, computer systems, and hardware
- Communicating accurately, concisely, and professionally with the customer about important repair steps taken, parts ordered, and time estimated until completion
- Updating the network documentation and communicating to project team and customer
- Performing other related duties as assigned