Network Server Support Engineer
Job Overview
We are looking for an Infrastructure Engineer / IT Infrastructure Support Engineer to provide L1/L2 infrastructure support and ensure the smooth day-to-day operation of the organisation’s IT environment. The ideal candidate will be an all-round infrastructure professional with hands-on experience across server, network and general infrastructure support.
Key Responsibilities
- Provide L1/L2 BAU infrastructure support for day-to-day IT operations.
- Perform basic server and network troubleshooting, including connectivity, performance and system-related issues.
- Monitor infrastructure systems and respond to incidents, alerts and service requests.
- Perform troubleshooting and support for Windows/Linux servers, network devices and related infrastructure.
- Assist with server administration, system maintenance, patching and configuration activities.
- Troubleshoot common issues involving LAN/WAN, TCP/IP, DNS, DHCP, VPN and network connectivity.
- Perform basic infrastructure health checks, monitoring and preventive maintenance.
- Work closely with internal teams, vendors and stakeholders to resolve infrastructure-related issues.
- Ensure infrastructure operations comply with established IT policies, procedures and security standards.
- Any other ad-hoc duties as assigned by supervisor
Requirements
- 1–4 years of experience in IT Infrastructure, Infrastructure Support, System Administration or a similar role.
- Hands-on experience providing L1/L2 infrastructure support in a production environment.
- Good working knowledge of Windows Server and/or Linux administration.
- Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, LAN/WAN and VPN.
- Experience troubleshooting server, network, hardware and connectivity issues.
Interested applicants, please email your resume to Lisa (Lisha) Zhang
Email: [email protected]
CEI Reg No: R25157448
EA Licence No: 99C4599
Recruit Express Pte Ltd