Night Manager
We are looking for a Full Time Night Manager who is dedicated to providing a memorable experience and create that human connection with our guests, at every stage of their stay.
In this role you will:
- Checking and balancing the day’s takings from the hotels outlets.
- Ensuring accurate charges to our guest’s rooms.
- Ensuring the safety and security of our guests.
- Completing the night audit process reconciliation & excel reporting.
- Front Office duties such as checking in late arrivals, or settling accounts of early departures.
- Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.
- Providing supervision and support to the Front Office team and other departments when required.
- Control after-hours access to the property .
- Previous experience with a property management system. Preferably Opera Cloud.
- Exceptional customer service skills, communication and time management skills.
- A friendly and outgoing personality.
- Proven ability to work unsupervised.
- A willingness to use initiative and strong problem solving skills.
- Strong analytical skills with a high level of computer literacy and accuracy.
- Ability to work late evening shifts 11pm – 7am.
- Be reliable and flexible with the ability to work all shifts including nights and weekends.
What is in it for you
- Learning & development opportunities.
- Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.
- Onsite parking, duty meals, and free laundry.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.