Office Administrator - Lansdale, PA

Location: Lansdale, PA

Schedule: Tuesday - Friday (12pm - 5pm) / Saturday (9am - 2pm)

Pay: $20-$21/hr

About Us:

Founded in 2017, Coastline Academy is the largest behind-the-wheel driver education company in the United States. Currently in 9 states and growing, we are a people-first, technology-centric company with a focus on transparency and efficiency. We are on a mission to rid the world of car crashes by teaching students to be safe and confident drivers for life.

About This Role:

The Office Administrator is a pivotal role responsible for assisting our operations Manager to ensure smooth office operations. This role involves a combination of administrative and logistical responsibilities, requiring exceptional organizational and communication skills.

Key Responsibilities:

• Ensure office supplies are stocked, and necessary equipment is in good working condition.
• Maintain organization of office files and ensure proper completion of state-required documentation, including certificates and drive logs.
• Scan and upload documentation and mail as needed.
• Oversee office cleanliness standards and assist with cleaning tasks as needed to maintain a professional and welcoming environment.
• Serve as a secondary point of contact for resolving customer inquiries and concerns, ensuring prompt and professional communication.
• Provide exceptional support to customers by addressing scheduling, documentation, or service-related questions.
• Collaborate with team members to deliver consistent and positive customer experiences.
• Maintain a customer-first mindset, proactively identifying opportunities to enhance satisfaction and loyalty.
• Ensure all customer interactions align with company values and service standards.