Office Manager

Responsible for coordinating all departments, warehouse, and delivery in conjunction with Delivery & Installations (D&I) Manager. Responsible for workflows and inventories. Work closely with D&I Manager to ensure the day-to-day store activities function smoothly. Provide assistance for retail customer traffic, stocking merchandise, and keeping customer facing area neat and orderly.

Primary Job Duties/Responsibilities

SUPPORT/COORDINATION:

• Coordinate project installations with sales representative, installation crew and client
• Coordinate with Vendors on Reorders, Warranties, Damaged product etc.
• Accurately invoice products for location

INSIDE SALES:

• Assist, follow up and sell to instore customers
• Hand off customers to territory rep as appropriate
• Assist in floor displays merchandising, ordering, demos, and inventory as necessary

OFFICE DUTIES:

• Provide excellent customer service and communication as it relates to supporting sales team
• Partner in a team approach with sales, management, and manufacturers to satisfy customers’ needs
• Manage location inventory
• Reconcile daily financial activity in POS

OTHER DUTIES AS MAY BE ASSIGNED