Onboarding Specialist CDD
Support client onboarding by collecting and verifying documents and information, conducting due diligence for corporate, business, and institutional clients, investigating cases, assessing customer risk, monitoring accounts and transactions, and improving AML and operational procedures.
Responsibilities
- Assist with client onboarding by collecting and verifying necessary documents and information
- Conduct customer due diligence for corporate, business, and institutional clients
- Ensure customer profiles are accurate and complete during verification
- Handle Level 2 investigation cases
- Research and analyze customer data using databases, watchlists, and public records to assess risk and identify potential illicit activities
- Monitor customer accounts and transactions for suspicious or fraudulent activity
- Collaborate with cross-functional teams to enhance AML and operations-related policies and procedures
- Perform ad hoc tasks as assigned by supervisors
Requirements
- Bachelor's degree in finance, accounting, compliance, or a related field
- 3–5 years of experience in operations, compliance, or risk management, preferably in the fintech or payments industry; fresh graduates are welcome
- Strong research and analytical skills
- Excellent attention to detail and organizational skills
- Proficiency with compliance software, databases, and investigation tools
- Understanding of AML regulations and KYC/CDD requirements
- Effective communication and interpersonal skills
- Adaptability in a fast-paced, changing environment
- Written and spoken Chinese proficiency
Benefits
- Competitive remuneration
- Structured training and development program
- Mentorship from management and industry veterans
- Professional development opportunities
- Potential pathways to permanent roles
- Collaborative startup environment
- Casual dress code
- Free coffee, tea, drinks, fruits, and snacks
- In-house gym facilities
- Regular company activities