Onboarding Specialist

The KYC/KYB Onboarding Specialist facilitates onboarding for individual and corporate clients and partners, ensuring due diligence, risk management, and compliance checks meet regulatory requirements across multiple jurisdictions.

Responsibilities

• Perform customer account onboarding assigned by Sales.
• Collect and validate KYC/KYB information, verify documents, enter data, set up accounts, and prepare customer files for Compliance approval.
• Notify Sales when onboarding is completed.
• Monitor inbound, outbound, duplicate, pending, API processing, and same-day transactions.
• Conduct account screening and ongoing monitoring through Compliance and APS systems.
• Coordinate with Sales, Payment Operations, Compliance, and related teams.

Requirements

• Diploma or Bachelor’s degree in Business, Law, Finance, Compliance, or a related field.
• Experience in KYC, KYB, AML, or customer due diligence is a plus, especially in fintech or international payments.
• Strong communication and interpersonal skills.
• Fluency in Thai and English.
• Ability to work independently and collaboratively in a fast-paced international environment.
• Fast learner with a proactive attitude and adaptability.
• Ability to work assigned shifts.