Operations and Sales Account Representative

Primary Objective:

The Operations and Sales Account Representative is an integral member of our team, bridging customer sales with internal supply chain and production operations. This position is responsible for preparing accurate quotes and orders, coordinating material flow, tracking inventory, and supporting warehouse activities. The ideal candidate brings a balance of technical knowledge, organizational skills, and customer service, while working closely with sales, procurement, and logistics teams to keep operations running smoothly.

Key Responsibilities:

• Keep inventory systems accurate and up to date, including issuing purchase orders to maintain appropriate stock levels.
• Manage the shipping and receiving of ITS equipment, ensuring all transactions are properly recorded in the ERP system.
• Review and process incoming orders for traffic equipment, verifying product specifications, pricing, and timely delivery.
• Partner with MoboTrex and third-party vendors to track shipments, resolve delivery concerns, and ensure commitments are met.

Secondary Responsibilities:

• Compile and share lead pipeline updates and performance reports with the sales management team.
• Develop customer quotes and perform estimating take-offs to support sales efforts.
• Provide administrative support for outside sales representatives, including lead tracking and sales activity coordination.
• Install and test firmware on traffic controllers to verify proper functionality.
• Assemble and test traffic control cabinets, battery backup cabinets, and other traffic equipment in alignment with quality standards.

Other Duties:

• Perform cross-functional planning support when needed.
• Complete additional tasks as assigned.