Operations Assistant

About the Organization

The Foodbank of Santa Barbara County (FBSBC) is committed to ending hunger and transforming the health of Santa Barbara County through good nutrition. With nutrition education, disaster preparedness, environmental sustainability and community resilience at the forefront of our mission, we are working to solve the underlying causes of hunger in Santa Barbara County.

About the Position

We’re looking for a dedicated Operations Assistant to support our Operations Manager in the daily operations at our North County Sharehouse facility. In this role, you’ll assist with food distribution, collect and sort food donations, pack and label various products, and help maintain inventory control. Your attention to detail will ensure compliance with all health and sanitation codes while keeping our facilities and equipment clean and well-maintained.

Day and Hours: Monday - Friday, 6:45 am - 3:15 pm (occasional overtime and Saturdays, as needed)
Status: Full time (40 hours/week), Non-Exempt, Overtime eligible
Salary: $22.00/hour, taxable, and paid bi-weekly

Location: On-site - North County Sharehouse (490 W Foster Rd, Santa Maria, CA)

Duties and Responsibilities

• Enforce, support and carry-out Foodbank policies and procedures as they relate to position.

• Maintain accessible and organized pallet placement in the warehouse and cooler/freezer.
• Assist Partner Services in meeting agency delivery needs, scheduling options, and general routing.
• Assist agency representatives with their pick up appointments, making customer service a top priority.
• Accurately field, pick, and stage multiple orders throughout the day.
• Accurately assist with inventory control activities, such as cycle counts and month end inventory.
• Actively participate in meetings relating to workplace and food safety as well as organization wide meetings and trainings.
• Pick up food donations from various locations for delivery to the Foodbank (as instructed).
• Ensure all food and non-food items are handled, stored and distributed in a safe and sanitary manner as per ServSafe Food Handler certification and Public Health Department requirements.
• Perform routine care and maintenance of Forklifts, Delivery Trucks, Buildings and Grounds. Assure sanitation and safety procedures are at required level of order and cleanliness in and around the warehouse.
• Perform other duties as assigned by the Warehouse Supervisor in order to satisfactorily complete Foodbank goals and objectives.
• Support periodic weekend and after business hour operations on a rotating assignment schedule.
• Operate Forklifts and Large Delivery Trucks as part of the distribution process of the Foodbank.

Essential Skills and Experience

• One year or more of related industrial warehouse experience and/or training in an industrial warehouse setting (retail storage and/or back-of-store experience not qualified).
• Demonstrated ability to operate refrigerated box trucks under 26,000 lbs GVW (no CDL required).
• Strong organization and time management; able to juggle multiple orders and priorities across a full shift without supervision.
• Experience with inventory control processes.
• Ability to work in a fast-paced environment, avoiding lag, lapse, or extended absences of on-duty job responsibilities.

Preferred Qualifications

• Forklift Operator Certification.
• Previous high-level performance of customer satisfaction.
• Bilingual in English and Spanish.

Work Environment and Additional Requirements

• Successful completion of a pre-employment background check, physical, and drug screen prior to start.
• Valid CA Driver’s License and clear driving record.
• This role is based in an active warehouse environment. Responsibilities will require:
  • Ability to lift 50 pounds without assistance.
  • Prolonged standing, walking, and movement; frequent stooping, kneeling, crouching, climbing, and balancing.
  • Ability work for short periods of time in a cooler/freezer environment

The Foodbank of Santa Barbara County embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.
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Benefits

At the Foodbank of Santa Barbara County, we believe in taking care of our team members. We offer a comprehensive and competitive benefits package designed to support your health, professional growth, and overall well-being:

• Generous Paid Time Off: Enjoy 18 days of accrued Paid Time Off for new hires, with additional days awarded as you grow with us
• Paid Holidays: Take advantage of 13 paid holidays throughout the year to relax and recharge.
• Health Insurance: Benefit from medical, dental, and vision insurance, with 100% of the employee premium covered by the Foodbank.
• Retirement Savings Plan: Plan for your future with an optional retirement savings plan that includes an up to 3% employer match.
• Wellness Program: Participate in our Wellness Program, which offers a $500 annual bonus to support your commitment to healthy living and work-life balance.
• Professional Development: Access ongoing professional training opportunities to enhance your skills and advance your career.
• Employee Assistance Program: Utilize our Employee Assistance Program for personal and work-related counseling and support, ensuring you have the resources you need to thrive.
  
  

Our Hiring Process

Once you have submitted your application, you will receive an automated confirmation. We review applications on a rolling basis and aim to respond within 2 weeks of submitting your application. We strive to have an inclusive hiring process that includes opportunities for us to get to know you and vice versa.