Operations Executive

Job Title

Operations Executive [Medical Transport]

Occupation

LAND TRANSPORT DISPATCH COORDINATOR

Job Description & Requirements

Company Overview / Employee Value Proposition

I.M. Ambulance Services (IMA) was established in 2012. We have been providing Medical Transport Services (MTS) for almost a decade. We also provide Emergency Ambulance Services for all high-dependency cases and event coverage. With trained professionals in our crew, we believe in providing only the best in the business.

I.M. Ambulance Services at your disposal 24 Hours A Day, 365 Days a year, round the clock.

We currently own a fleet of 20 ambulances, all adequately equipped to ensure maximum safety and comfort during transportation. They canal so accommodate patients of varying sizes, weights, and accessibility needs.

Our teams are well-trained to provide patients with safe and reliable transfer services from or to home, hospitals, Nursing Homes, and Dialysis Centres.

Job Summary

Are you passionate about operations management in the healthcare and transportation industry? Join our team as an Operations Executive [Medical Transport] and contribute to delivering seamless and efficient medical transport services!

Responsibilities

• Lead daily operations by scheduling and dispatching medical transport vehicles to ensure timely patient and equipment transfers
• Supervise and coordinate Medical Transport Operators (MTOs) and Medical Technicians (MTs) to maintain high service standards and operational efficiency
• Monitor fleet usage and maintenance schedules to uphold safety and compliance with transport regulations
• Collaborate with the Operations Manager to identify and implement improvements that enhance service quality and operational efficiency
• Resolve operational issues and respond to inquiries promptly to maintain smooth service delivery
• Maintain accurate operational records and generate regular reports to support data-driven decision-making

Required competencies and certifications

• Proven experience in operations management or a similar role, preferably within medical transport
• Familiarity with transport regulations and compliance standards relevant to medical transport services
• Proficiency in MS Office applications, including PowerPoint, and fleet management systems

Preferred competencies and qualifications

• Minimum educational qualification of GCE N Level or equivalent experience in logistics, healthcare, or related fields
• Strong organisational skills demonstrated by effective scheduling and resource coordination
• Problem-solving skills applied to resolving operational challenges and improving processes
• Communication and leadership abilities to manage teams and liaise with stakeholders effectively

How to Apply:

Please send your updated resume and cover letter here or [email protected]. Join us in making a difference in the lives of those we serve! ���

2.

SKILLS

Customer Service

Healthcare

Interpersonal Skills

Leadership

Microsoft Excel

Microsoft Office

Operations Management

Scheduling

3.

KEY INFORMATION

Job Post Duration

30 Calendar Days

Number of Vacancies

1

Job Function

Admin / Secretarial, Customer Service, Environment / Health, General Management, Others

Position Level

Executive

Minimum Years of Experience

1

Employment Type

Full Time

Flexible Work Arrangement

No flexible work arrangement selected

Minimum Qualification Level

GCE 'N' Level

Monthly Salary Range (SGD)

$2,200 - 2,600

Government Support

No schemes selected

4.

WORKPLACE DETAILS

Workplace Address

Local

Postal Code

787623

Block/House No.

6

Street Name

TAGORE DRIVE

Building Name (optional)

TAGORE BUILDING