Operations Manager

Operations Manager, Single Dose Laundry

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking a Operations Manager, Single Dose Laundry, for our First Quality Home Care Products facility located in Salt Lake City, UT. The Operations Manager is responsible for managing all operations in the single-dose department. This person will identify and implement cost-saving programs within the department and provide technical support for all other manufacturing areas, as well as lead significant parts of exciting expansions and investments in the area.

Primary responsibilities include:

• Supervise and delegate daily activities of the department to maintain production requirements.
• Design and implement the best processes to align with site strategy.
• Define, along with Plant Management, the glidepath to improve the plant KPIs.
• Make sure all quality standards and specifications applicable to the production area are met.
• Interface with the Production Master Schedule department to ensure maximum efficiency standards.
• Supervise and maintain equipment in the department, as well as the upkeep of records/documentation for all areas of compliance with city/state and federal regulatory agencies.
• Maintain and lead good continuous improvement strategies that harmonize with other parts of the site.
• Coach and counsel employees, when necessary, to aid in employee development and to enforce all company policies and procedures.
• Provide training and a safe environment for employees to perform the production-related duties in an effective and safe manner.
  • Identify and execute training plans for team members.
  • Perform structured Gemba walks with line leaders.
• Perform other related managerial duties, as determined by the Plant Manager.
• Identify cost-saving areas, suggest and implement programs to make practical gains to benefit the company's profitability.
• Provide technical help and support in other areas of the plant, when necessary.
• Prepare departmental budgets and control them to run efficiently.
• Explore and research new technological advances to aid and support the company's competitive edge.

The ideal candidate should possess the following:

• A bachelor's degree in a technical-related field is preferred.
• Must have at least 5 years of leadership experience.
• Must have at least 5 years of manufacturing experience.
• Must have a highly developed understanding of Lean and Six Sigma methodologies, as well as TPM methodologies and implementation.
• Experience with SAP is a plus.
• Must have experience with Maintenance programs (such as TBM and Predictive).
• Must have excellent troubleshooting skills.
• Familiarity with OSHA safety standards and regulations is required.
• Must have proficient-level to advanced-level computer skills (Microsoft Office Word, Excel, and Outlook).
• Must have advanced-level math skills.
• Must be able to follow all safety rules and PPE guidelines.
• Must be able to work with and around hazardous materials, chemicals, and equipment.
• Must be able to pivot to changing priorities in a high-speed manufacturing environment.
• Must have good problem-solving and time-management skills.
• Must be an effective communicator, both verbally and in writing, with the ability to adapt communication styles to different audiences, including activities for active listening, clear presentation skills, and the capacity to provide and receive feedback at all levels of the organization.

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!